Key Responsibilities:
• Ensure the integrity of the quality system is maintained and developed thereby contributing to the achievement of consistent operational performance and standards.
• Manage and develop the QA function and promoting a total quality philosophy at all levels, thereby developing and sustaining a culture of right first time and continuous improvement.
• Recruit, develop, motivate and manage a QA team that optimises its effectiveness, is flexible in the support it offers and meets current and future business needs.
• Contribute to factory efficiency by improving the performance of supplied materials, and assisting production in establishing better controls over the blow moulding process.
• To investigate and develop new systems and working practices to improve quality, reliability and efficiency, through continuous measurement (including application of SPC), feedback and action.
• Manage the customer complaint procedure, investigation of quality problems, identification of causes and development of cost effective corrective and preventative actions in order to ensure the integrity of quality management within the business.
• Establish and develop good professional working relationships with customers.
• Prevent conversion problems arising with new product by having a robust design and specification procedure in place, which takes account of process capability at product design stage.
• Ensure compliance with business obligations throughout the site relating to UN regulations.
• To ensure UN containers are tested within the defined guidelines of the testing programme, ensuring containers are submitted for re-qualification and certificates maintained.
• Integrate close working relationships with customer services, production and technical with respect to improvements across the business.
• To ensure a high standard of hygiene is maintained at all times within the site.
• To cover Health, Safety and Environmental issues in the case of absence/sickness and holidays ensuring effective handover is carried out. This will include cover of days not worked by SHE Manager with regards to accident reporting.
Candidate Requirements:
• Graduate Caliber
• Membership/qualification from a professional body, where possible
• 3 years experience in a manufacturing environment. Blow moulding experience would be an advantage.
• Quality, management systems.
• QA testing procedures.
• Problem solving techniques.
• Customer relation's skills.
• Information handling.
• Industry standards/guidelines.
• Numerical/verbal reasoning skills at management norm (SHL)